Terms and Conditions for EduVisa Services Private Limited 

1. Introduction 

Welcome to EduVisa Services Pvt. Ltd. (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your access to and use of our services, including overseas education consultancy and IELTS coaching services, provided through our websites and physical locations. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our services. 

2. Services Offered 

EduVisa Services Pvt. Ltd. offers a range of services, including but not limited to: 

• Overseas education consultancy, including guidance on selecting universities, application processes, and visa assistance. 
• IELTS coaching services provided under the brand “EduVisa Services,” including practice tests, personalized feedback, and one-on-one interactions. 
• Support with documentation and preparation for studying abroad. 

3. Eligibility 

By using our services, you represent and warrant that: 

• You are at least 18 years of age. 
• You have the legal authority to enter into this agreement. 
• You agree to comply with these Terms and all applicable laws, rules, and regulations. 

4. User Responsibilities 

You agree to use our services for lawful purposes only. You shall not: 

• Use our services for any fraudulent or illegal activities. 
• Impersonate another person or entity, or misrepresent your affiliation with any person or entity. 
• Engage in any activity that interferes with or disrupts our services. 
• Attempt to gain unauthorized access to any portion of our services or related systems. 

5. Booking and Payments 

5.1. Consultancy Services 

Booking an appointment with our education consultants may require advance payment. Our fees for consultancy services will be communicated during the consultation process. 

All payments must be made through the authorized payment methods provided by EduVisa Services Pvt. Ltd. We do not accept responsibility for payments made outside of our official channels. 

5.2. IELTS Coaching 

Enrollment for IELTS coaching services provided by EduVisa Services is subject to availability. Fees must be paid in full or as per the agreed payment schedule before the start of the course. 

Failure to make timely payments may result in the suspension or cancellation of your enrollment without notice. 

6. Cancellation and Refund Policy 

6.1. Consultancy Services 

Cancellation of an appointment must be made at least 24 hours in advance. Cancellations made less than 24 hours before the appointment time may be subject to a cancellation fee. 

Refunds for consultancy services will be processed on a case-by-case basis. Any request for a refund must be submitted in writing within seven days of the appointment. 

6.2. IELTS Coaching 

Refunds for IELTS coaching will not be provided once the course has commenced. In exceptional cases (such as serious illness or other valid reasons), a request for a partial refund may be considered, subject to our discretion. 

Requests for rescheduling must be made at least 48 hours before the scheduled class. We reserve the right to accept or reject rescheduling requests. 

7. Force Majeure 

EduVisa Services Pvt. Ltd. shall not be held responsible for any failure to perform its obligations under these Terms due to circumstances beyond our control, including but not limited to natural disasters, strikes, internet outages, government restrictions, or any other events of force majeure. In such cases, services may be temporarily suspended without liability. 

8. Privacy Policy 

We value your privacy and are committed to protecting your personal information. Our Privacy Policy, which outlines how we collect, use, and safeguard your data, is available on our website. By using our services, you consent to our use of your data in accordance with the Privacy Policy. 

9. Intellectual Property 

9.1. Ownership 

All content, including but not limited to text, images, logos, and software, displayed on our website or provided as part of our services, is the property of EduVisa Services Pvt. Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws. 

Unauthorized use of our intellectual property, including reproduction, distribution, or transmission, without prior written permission, is strictly prohibited. 

9.2. Use of Content 

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use our services for personal, non-commercial purposes. 

You may not copy, modify, distribute, sell, or lease any part of our services or content without our explicit permission. 

10. Limitation of Liability 

EduVisa Services Pvt. Ltd. will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from: 

• The use or inability to use our services. 
• Unauthorized access to or alteration of your data. 
• Any errors, omissions, or inaccuracies in the information provided. 
• Any other matter related to our services. 

Our liability, if any, shall be limited to the amount you paid for our services. 

11. Indemnification 

You agree to indemnify, defend, and hold harmless EduVisa Services Pvt. Ltd., its employees, affiliates, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including attorney fees) arising out of or related to: 

• Your use of our services. 
• Your violation of these Terms. 
• Any breach of your representations and warranties. 

12. Changes to Services and Terms 

12.1. Modification of Services 

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time without prior notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation. 

12.2. Changes to Terms 

We may update these Terms from time to time. The most current version of the Terms will be available on our website. By continuing to use our services after any changes, you agree to be bound by the updated Terms.